to be switched

Welcome to English as a Second Language Podcast number 223: A Mistake in the Hotel Bill.

This is English as a Second Language Podcast episode 223. I'm your host, Dr. Jeff McQuillan, coming to you from the Center for Educational Development in beautiful Los Angeles, California.

Visit our website at eslpod.com and download the eight to ten page Learning Guide for this episode. You can find all of the vocabulary, definitions, additional definitions, culture notes and a complete transcript of this episode. Remember, if you have a question or comment about ESL Podcast, you can email us at eslpod@eslpod.com.

This episode is called, “A Mistake in the Hotel Bill.” Let's get started.

Hotel clerk: Here’s the bill for your four-night stay. Would you like the incidentals charged to your credit card?

May: Incidentals? I think there’s some mistake. I didn’t order any pay-per-view movies and I never ordered room service. And, I didn’t have any spa services, either.

Hotel clerk: Are you sure? We show three movies and two room service orders.

May: I’m positive. Could I speak to a supervisor, please?

Hotel clerk: He’s not on duty right now, but let me see if I can resolve this for you. How many of these charges were made in error?

May: All of them.