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Welcome to English as a Second Language Podcast number 1,303 – Disputing an Incorrect Bill.

This is English as a Second Language Podcast episode 1,303. I’m your host, Dr. Jeff McQuillan, coming to you from the Center for Educational Development in beautiful Los Angeles, California.

Go to ESLPod.com for more information about us. This episode is a dialogue between Regina and Bob about a problem with Bob’s bill – the indication of how much he should pay a certain company. Let’s get started.

Regina: Hello, this is Horizon. My name is Regina. How may I help you today?

Bob: I’m calling to dispute my bill. There’s a billing error.

Regina: Let me take a look at your statement. Your last bill was $650 and it is past due.

Bob: It’s past due because this is the third time I’ve called to report the problem,