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معنی و توضیح

In this podcast, the word “back” means in return or in response, doing the same thing to a person that he or she just did to oneself: “I’m pretty busy right now. Can I call you back in half an hour?” The word “back” also means putting something into its previous position: “You can look at the photo albums, but please put them back when you’re done.” The phrase “back home” refers to the place one comes from, especially if one no longer lives there: “Do you usually go back home for Thanksgiving?” Finally, the phrase “back to” refers to a time in the past, or something from history: “The first reports on this topic date back to the 1920s.” 3 these materials on another website or distributing them in any way is prohibited. English as a Second Language Podcast www.eslpod.com ESL Podcast 856 – Training Salespeople

پادکست مرتبط

اپیزود مرتبط با این کلمه: «Training Salespeople [www.easytalk.ir]». دو دقیقه اول را همینجا گوش کن و متن همگام را دنبال کن. برای ادامه کامل، از دکمه پایین استفاده کن.

Welcome to English as a Second Language Podcast number 856: Training Salespeople.

This is English as a Second Language Podcast episode 856. I’m your host, Dr. Jeff McQuillan, coming to you from the Center for Educational Development in beautiful Los Angeles, California.

This episode is, like all of our episodes, one that has a Learning Guide. You can find that guide at ESLPod.com.

Today we’re going to talk about training salespeople people who, well, sell things. Let’s get started.

[start of dialog]

Our company brought in a consultant to do sales training for our store. For some reason, we’d been getting some complaints from customers.

Consultant: My job in this training is to help your store improve its customer satisfaction, so that it can attract and retain more customers. When you interact with customers, you represent this store. It is very important that, from the get- go, customers are greeted in a friendly and positive way.

Employee: Sometimes, people are really rude. They don’t even say “hello” back.

Consultant: That may be true, but it’s still your job to make

پیش‌نمایش ۲ دقیقه‌ای تمام شد. برای ادامه، وارد صفحه کامل پادکست شو.

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